Payment Methods AcceptedWe accept Visa, Mastercard and PayPal.
Refunds and Returns
If the item was found to be
damaged or faulty.
will either replace the item (if we can) or give you a full refund (including
postage costs). Please state which option you prefer. If you require a
replacement, we will wait to receive the faulty copy from you before
despatching a new one.
item was incorrectly supplied.
we have made a mistake in fulfilling your order
Either a full refund
(including postage costs) will be given, or a copy of the correct book will be
all cases, incorrect items should be returned to us in their original packaging.
If you change your mind
about your order, you can return your book within 30 days in accordance with
the UK Distance Selling Regulations. A full refund will be given for the
returned items (excluding original postage costs), providing they are in their
original condition and accompanied by a copy of the delivery note or receipt.
Any postage costs incurred when returning your items will be at your own cost.
Please contact us to find out how to return items.
Please note that our returns policy
does not apply to business customers. Business customers should contact us in the first instance.